FrequentlyAskedQuestions.

What are your turnaround times?

We offer same-day printing for many services right here in York (including dissertations & binding). Most standard orders are produced within 24–48 hours and dispatched the same or next working day. Express options are available on selected products – just select your preferred turnaround at checkout.

Do you offer student discounts or special services?

Yes! We have a dedicated student-friendly service with competitive pricing, same-day dissertation printing & binding, and multiple binding options. Simply upload your files and choose “Student” at checkout for our best academic rates.

Are your printing products eco-friendly?

Absolutely. All our printing is FSC-certified and we use sustainably sourced papers and eco-friendly inks wherever possible. Look for the FSC logo on product pages or choose our “Eco” material options for the greenest finish.

How do I get a free sample pack?

Free sample packs are available for all customers. Simply add a Free Sample Pack to your cart (no purchase necessary) or request one via the “Contact Us” page. We’ll send you physical examples of our premium papers, finishes, and print quality so you can choose with confidence.

What file formats do you accept and do you offer design help?

We accept high-resolution PDF, JPEG, PNG, AI, and PSD files. For best results we recommend PDF with bleed and crop marks. If you need help with design, our in-house team offers a bespoke design service – just get in touch and we’ll bring your ideas to life.